Deluxe Room
- 1 Double bed
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Hotel Puerta America
A 5-star design hotel in Madrid's Chamartín district, where each floor is the work of a different world-famous architect.
- 19 designers, one hotel
- Near Avenida de América transport hub
- Skyline bar with city views
8.4
Great
8823 reviews
Booking.com 8.4 · 8823 reviews
About
Hotel Puerta America
Hotel Puerta America is a five-star property in Madrid's Chamartín district, an area of upscale boutiques and bistros. The hotel is famous for its architecture: 19 top designers were each given a floor to style, from Zaha Hadid's Space Club rooms to the bold geometry of other award-winning studios. Expect striking visuals in the lobby, corridors and rooms — a stay here is as much about the spaces as the sleep.
Beyond the design, the hotel is practical. It sits a little over five minutes' walk from the Avenida de América transport interchange, linking you to the airport and all of Madrid. There's a restaurant, cafe, fitness centre, meeting rooms and a sun terrace, plus 24-hour reception and security. Parking is available on site, including an electric vehicle charging station.
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Design pedigree — Each floor is the work of a different top designer, giving the hotel a unique architectural identity.
- Roof terrace and bars — The SkyNight penthouse and rooftop bar are praised for city views, music and cocktails — a highlight of many stays.
- Breakfast spread — Guests repeatedly mention a varied, high-quality breakfast with gluten-free options and plant milks.
- Location near transport hub — Five minutes' walk from Avenida de América interchange, giving easy access to the airport and any part of Madrid.
–
Worth weighing
4 to weigh- Paid parking and busy road — The hotel is on a main road and parking costs extra — something to budget for if you drive.
- Reception can be slow — A couple of guests noted check-in waits, though staff were still described as correct and helpful.
- Rooms show minor wear — One guest found a dirty room-service menu and a weak hairdryer — small details that may disappoint at this level.
- Not in the historic centre — The Chamartín location is convenient but a little far from the main tourist sights — expect to use the metro.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Space Club by Zaha Hadid
- 1 Double bed
- Heating
- Bathtub
- Air conditioning
Junior Suite Executive Lounge Access
- 1 King-size bed
- Heating
- Air conditioning
Executive Suite Executive Lounge Access
- 1 Double bed
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Electric vehicle charging station
- Key card access
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
In-room
- Heating
- Soundproofed rooms
- In-room desk
- Private bathroom
- Free toiletries
- Toilet
- Cable/ Satellite television
Food & drink
- Restaurant
- Cafe
Leisure
- Sun terrace
- Garden area
- Fitness centre
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
- Paid babysitting/ Child services
Safety
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 8,823 reviews
Booking.com · 8.4 · 8823 reviews
8.4Verified guest“Absolutely spotless. I booked the deluxe room with city views — everything was beautiful. Location was incredible, relatively near Berlin Park.”
8.4Verified guest“Quite clean and great value. Location was particularly good and unbeatable — close to museums, city centre and the airport. Breakfast was reasonably good with a great selection.”
8.4Verified guest“Fine architectural features in every corner.”
8.4Verified guest“I'm from Madrid and stayed here the night before moving abroad. Expectations were high and they were exceeded. Lots of room types to choose from — reception showed me all the options with patience. The area can seem a bit inhospitable if you don't know it, but two minutes' walk behind the hotel there are bars, restaurants and shops. Just over five minutes from the Avenida de America interchange, from where you can reach any part of Madrid and the airport.”
8.4Verified guest“The breakfast was incredible — huge variety, great quality, even gummies for the kids. Everything down to the smallest detail. I loved every part of the hotel, would definitely repeat if back in Madrid. The room on the 11th floor was incredible. Very good food at the restaurant below. SkyNight penthouse was great too — good music, atmosphere, incredible views and rich cocktails. Quiet and luxurious. Staff were attentive and on top of everything. After being in the centre, arriving here was the best part. Location was great, metro gets you everywhere, and coming from the highway was no problem. Will repeat for sure — highly recommended.”
8.4Verified guest“Silken Puerta America is renowned for its 19 top designers. A truly amazing experience at the booking price.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Getting around: Avenida de América interchange is just over five minutes' walk, with metro and bus links to the airport and all of Madrid.
Food and drink: Two minutes' walk behind the hotel you'll find a cluster of bars, restaurants and shops — handy for evening bites.
Green spaces: The compact Quinta de la Fuente del Berro park is about 2.9 km away, and Berlin Park is mentioned as a nearby landmark.
Avenida America 41, Madrid, Community of Madrid, 28028, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 315 rooms
06 — Questions
Frequently asked
Does the hotel have parking?
Yes, parking is available on site, but it is paid. There is also an electric vehicle charging station.
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is at 12:00.
Are pets allowed?
No, pets are not allowed at the hotel.
What room types are available?
The hotel offers Deluxe Rooms, Space Club rooms by Zaha Hadid, Junior Suites with Executive Lounge Access, and Executive Suites with Executive Lounge Access. All come with heating and air conditioning.
Is there a fitness centre?
Yes, the hotel has a fitness centre, and it is mentioned by guests as a positive feature.
The bottom line
If you're after a design-led stay with a buzzy rooftop bar and easy airport access, Hotel Puerta America delivers. The architecture is the draw, but the comfortable beds, varied breakfast and helpful staff make it a solid base for exploring Madrid.
8.4A stay that's as much about the interiors as the location.
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